Support

Getting Started

How do I choose between Bipolar and Everyday mode?

When you first launch Simple Moods, you'll be asked to choose your tracking mode:

• Bipolar Mode: Choose this if you're managing bipolar disorder and need a scale of manic to depressed and medication tracking.
• Everyday Mode: Choose this for general wellness tracking with a mood scale of happy to sad and stress and anxiety tracking.

You can change modes later in the app settings if needed.

How do I set up PIN protection?

Go to Settings → Security → Enable PIN Lock. Choose a 4-digit PIN that you'll remember. This adds an extra layer of security to protect your private mood data.

Is an internet connection required?

No! Simple Moods is fully offline and works without any internet connection. This ensures your data stays private and on your device only.

Using the App

How do I log a mood entry?

Tap the "+" button or the current day on the calendar. Select your mood on the scale, then optionally add:

• Sleep hours
• Medication (Bipolar Mode)
• Stress level
• Anxiety
• Exercise
• PMDD tracking
• Notes

Can I edit or delete past entries?

Yes! Tap on any day in the calendar view to view the entry. From there, you can edit any fields or delete the entire entry.

How do I view my mood history?

Use the calendar view to see a color-coded overview of your moods. Tap the graph icon to view detailed charts and trends over time.

What's the difference between Mixed and Manic? (Bipolar Mode)

Mixed episodes involve experiencing symptoms of both mania and depression simultaneously. If you're experiencing this, select "Mixed" at the top of the mood scale. "Manic" is for pure manic symptoms without depressive features.

Data Management

How do I backup my data?

Go to Settings → Data → Export Data. This creates a backup file you can save to your device, email to yourself, or store in your preferred cloud service. Since Simple Moods is offline-only, we don't provide automatic cloud backup.

How do I restore from a backup?

Go to Settings → Data → Import Data. Select your previously exported backup file to restore your mood history.

Can I transfer my data to a new device?

Yes! Export your data from your old device, then import it on your new device. Make sure to save the export file somewhere you can access from both devices (email, cloud storage, etc.).

What format is the exported data?

Data is exported as JSON format, which can be read by many applications.

Privacy & Security

Is my data really private?

Absolutely. Simple Moods doesn't have internet permissions and never sends your data anywhere. Everything stays on your device. See our Privacy Policy for full details.

I forgot my PIN. Can you reset it?

Unfortunately, because we have no access to your data or device, we cannot reset your PIN. However, you can uninstall and reinstall the app to start fresh (note: this will delete all your data unless you have a backup).

Is my data encrypted?

Yes! All mood data is encrypted at rest on your device using industry-standard encryption. The optional PIN adds an additional layer of app-level security.

Troubleshooting

The app won't open / crashes on startup

Try these steps:

1. Force close the app completely
2. Restart your device
3. Make sure you have the latest version of Simple Moods installed
4. Check that you have enough storage space on your device
5. If the issue persists, contact support with your device model and OS version

My mood entries aren't saving

This usually indicates a storage issue:

• Check that you have available storage space on your device
• Make sure Simple Moods has storage permissions (check device settings)
• Try force closing and reopening the app
• Export your current data as a backup, then try reinstalling the app

The calendar view is showing wrong colors

Make sure you're viewing the correct mode (Bipolar vs Everyday). If you switched modes, past entries will be reinterpreted based on the new scale. You can switch back to your original mode in Settings if needed.

I can't export my data

Check that:

• You have storage permissions enabled for Simple Moods
• You have enough free storage space
• Your device allows file exports (some enterprise devices restrict this)

Medical Disclaimer

Is Simple Moods a medical device?

No. Simple Moods is a personal tracking tool, not a medical device or diagnostic tool. It is designed to help you track your moods and related factors, but it:

• Does not diagnose any medical conditions
• Does not provide medical advice
• Does not replace professional medical care
• Should be used as a supplement to, not replacement for, professional treatment

Should I show my mood data to my doctor?

Many users find it helpful to share their mood tracking data with their healthcare providers. You can export your data and share it with your doctor or therapist. However, always follow your healthcare provider's recommendations and treatment plan.

I'm experiencing a mental health crisis

Simple Moods is not designed for crisis intervention. If you're experiencing a mental health emergency:

• US: Call 988 (Suicide & Crisis Lifeline) or text "HELLO" to 741741 (Crisis Text Line)
• Emergency: Call 911 or go to your nearest emergency room
• Contact your healthcare provider immediately

App Information

Current Version: 1.0.0

Platforms: iOS, Android